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The product is this email

With every new review, Igor writes to you with the reply already drafted. You click Publish, Edit or Ignore — answered in two minutes. Pick a scenario below to see the matching email.

← ✉🗑⋮

Camille gave you 5 stars — I've drafted the reply

I
Igor <igor@igoria.fr>
to me · 11:58

Hi Laurent,

New review on your Google listing, 11 minutes ago. It's a great one — here's what I suggest publishing in your name.

★★★★★ Camille R. · Le Petit Comptoir · Google

A perfect evening! Lovely welcome, the duck breast cooked to perfection and great wine advice. We'll be back for sure.

My reply

Thank you so much for this note, it truly means a lot! I'll pass your compliments to the whole front-of-house team. We look forward to welcoming you back very soon.

Laurent, Le Petit Comptoir

PublishEditIgnore
One click is all it takes — no need to log in.

A 2★ review just landed — worth a read before publishing

I
Igor <igor@igoria.fr>
to me · 20:14

Hi Laurent,

This one deserves your eye. I've drafted a composed reply, but I'd rather you approve it before it goes out.

★★☆☆☆ Julien M. · Le Petit Comptoir · Google

Service too slow, we waited 40 minutes for a lukewarm dish. Shame, the setting is lovely. Nobody apologised.

My reply

Thank you for flagging the wait, and our sincere apologies: 40 minutes isn't the service we want to offer. We're reviewing how we run Saturday evenings. Please write to us — we'd like to make it up to you.

Laurent, Le Petit Comptoir

PublishEditIgnore
Igor never promises a refund: it soothes and moves things to private.

Un avis en français — j'ai rédigé la réponse

I
Igor <igor@igoria.fr>
to me · 09:32

Hi Laurent,

A French-speaking customer left you a review. I replied in French, in your tone.

★★★★☆ Camille R. · Le Petit Comptoir · Google

Très bonne adresse, le magret était excellent. Service un peu lent le soir mais l'équipe est adorable. On reviendra.

My reply

Merci beaucoup Camille — ravis que le magret vous ait plu ! Vous avez raison sur le rythme des soirées chargées, on y travaille. Au plaisir de vous revoir très vite.

Laurent, Le Petit Comptoir

PublishEditIgnore

Autopilot: 3 replies published today

I
Igor <igor@igoria.fr>
to me · 21:00

Hi Laurent,

Quiet day: three positive reviews, three replies published in your name. Nothing to do — here they are for the record.

★★★★★ Camille R. → published at 12:58
★★★★★ Sophie D. → published at 15:20
★★★★☆ Marco L. → published at 19:04

A 2★ review came in at 20:12: that one, I kept for you.

See detailsAdjust Autopilot
Sensitive reviews always come back to you.

Your week: 7 reviews, 4.6 rating, ~35 min saved

I
Igor <igor@igoria.fr>
to me · 08:00

Hi Laurent,

Le Petit Comptoir's week on the reputation side:

📈 7 new reviews (6 published, 1 pending)
⭐ Average rating 4.6 (+0.1)
⏱️ ~35 min saved
💬 Recurring topic: "the Saturday-evening wait"

Nothing urgent, but one review is waiting for your approval.

See the reviewOpen my workspace

Small hitch: Google refused the publication (I'm retrying)

I
Igor <igor@igoria.fr>
to me · 14:07

Hi Laurent,

Your reply to Camille's review was ready, but Google briefly refused the publication (your listing connection needs renewing).

Nothing is lost: your reply is saved and I retry automatically. One click to reconnect your listing fixes everything.

Reconnect my listingSee the reply
No reply is ever lost.

Welcome! I've drafted 12 replies to your unanswered reviews

I
Igor <igor@igoria.fr>
to me · 10:21

Hi Laurent,

Glad to join the team. I looked at your listing: 12 reviews had never had a reply, some going back months.

I've written them all. Approve them in bulk or one by one — five minutes for a flawless listing.

Review my 12 replies
Replying to old reviews counts too: Google values a lively listing.

Only 3 days of trial left — I've replied to 11 reviews

I
Igor <igor@igoria.fr>
to me · 09:15

Hi Laurent,

In eleven days, I've drafted 11 replies and you clicked "publish" 11 times. Your rating went from 4.4 to 4.6.

For me to carry on, a card is needed. €26/month for your setup, cancellable in one click.

Continue with Igor
If you stop, I leave you the replies already published. No hard feelings.

€6.50 just landed in your pocket

I
Igor <igor@igoria.fr>
to me · 16:40

Hi Laurent,

Salon Élodie, whom you referred, just paid their first month. Your commission: €6.50/month for 12 months, i.e. €78 over the year.

Pending total: €19.50. Payout from €50, or as a deduction from your invoice.

See my referrals
01

Positive review — approve in one click

The most common case. Igor writes to you less than 2 minutes after detecting the review, the reply already drafted.

↤ The real email, exactly as the business owner receives it.
02

Negative review — Igor stays calm

Neither defensive nor servile: it thanks, expresses regret, and invites the customer to continue privately. Never an admission of fault.

↤ The real email, exactly as the business owner receives it.
03

Foreign language — replied in the customer's language

Igor detects the review's language and replies in it. You have nothing to translate.

↤ The real email, exactly as the business owner receives it.
05

Autopilot recap — published without bothering you

If you allow it, Igor publishes positive reviews on its own. In the evening, it sends you the recap.

↤ The real email, exactly as the business owner receives it.
06

Weekly digest — your week in 20 seconds

Every Monday, the summary: reviews received, average rating, time saved.

↤ The real email, exactly as the business owner receives it.
07

Publish failure — I let you know, I retry

If Google refuses the publication, Igor never leaves you in the dark.

↤ The real email, exactly as the business owner receives it.
08

Welcome — I've already cleared your backlog

As soon as your listing is connected, Igor handles the reviews left unanswered. The "wow" effect.

↤ The real email, exactly as the business owner receives it.
09

End of trial — never guilt-tripping

We recall the value created, stay transparent, and never cut you off abruptly.

↤ The real email, exactly as the business owner receives it.
10

Referral — earnings landing in your pocket

Igor lets you know when you earn money, and follows up without ever nagging.

↤ The real email, exactly as the business owner receives it.
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