Igor watches your reviews, writes personalised replies in your customers' language and emails them to you. You approve in one click. Evenings, weekends and holidays included.
Your customer reviews? You'll never think about them again.
No subscription: €0.50 per reply. Or unlimited from €10/month. 2 free replies to get started. See pricing
Paste a customer review, or pick an example
You connect Igor once. After that, everything happens in your inbox.
One click, your Google account. Igor pulls in your locations and unanswered reviews. Disconnect any time.
Every new review is spotted in under 15 minutes — 7 days a week, evenings and weekends included.
In the customer's language, with your tone and your signature. Not a single typo.
Publish, edit or ignore — straight from your inbox. No interface to learn.
Hi Julien, thank you for flagging the wait — and our sincere apologies: 40 minutes for a dish served cold isn't the service we want to offer. We'd love to make it up to you…
Three reasons it's well worth the few euros a month.
Replying to a review properly is 5 to 10 minutes: reading it, finding the right tone, polishing the spelling, sometimes translating. Multiply that by every review, 52 weeks a year, evenings and weekends included. Igor handles it — you're left with 5 seconds and a click, from your inbox.
Your Google listing is your storefront: that's where the customer decides. With Igor, every review gets a fast, professional reply in its own language — even on Sundays and holidays. A negative review? A composed reply within the hour, never a heat-of-the-moment reaction you regret.
Before walking in, customers read the reviews — and check whether the owner replies. A lively, well-kept listing builds trust and catches the eye. You promise no one anything: you simply put every advantage on your side.
of your time per review: one click from your inbox
replies even on weekends and holidays
gets a polished reply, in the customer's language
I used to reply to reviews every other Sunday. Now it's done the same day and it's better written than mine.
A German customer left 2 stars. Igor replied in German. I'd never have known how to do that.
Three salons, one email per review. I approve between clients.
Igor never writes without your approval, unless you enable Autopilot. Publishing goes only through the platforms' official channels: never a bot driving your account, so you stay within their terms of service. Disconnect in one click, data deleted on request.
Few reviews? Pay per reply. Lots of reviews or several locations? Go unlimited.
No subscription. You only pay for the replies Igor prepares, whatever the location.
Igor replies to all your reviews for a fixed price. €8,50 per extra location.
Two settings, and Igor tells you which one costs less.
All locations combined. A neighbourhood shop often gets 2 to 10.
10 locations included, every platform, Autopilot, emails in your agency colours, Igor can be renamed, consolidated billing. +€5 per location beyond 10.
A custom plan, with rollout support and tailored billing.
Pour un restaurant, les avis Google arrivent tous les jours, souvent en plein service. Prix, attente, portions, et parfois la météo : voici comment répondre à chaque situation, avec des exemples tirés de vrais avis.
Replying to reviews isn't just good manners — it's a powerful signal to Google and to your future customers. Here's why.
Un client ravi, un client déçu, un client qui reproche la météo : répondre aux avis Google demande de trouver le bon ton à chaque fois. Méthode en 5 étapes, exemples de réponses tirés de vrais avis et erreurs à éviter : voici tout ce qu'il faut savoir pour répondre à vos clients sereinement.
Connect Igor in three minutes. It starts with your overdue reviews.
